ph95 Privacy Policy – How We Collect, Use, and Protect Your Personal Data

When you register an account on ph95, we collect the personal information you provide directly — including your full name, date of birth, email address, mobile number, and any identity documents submitted for verification purposes. We also collect information generated by your use of the platform, such as your login history, device type, IP address, browser details, and the games or betting markets you interact with. Payment-related information — including transaction amounts, payment method types, and transaction timestamps — is recorded to process deposits and withdrawals and to comply with financial record-keeping requirements. If you contact ph95 for support, the content of that communication and any information you provide during the exchange will also be retained. We do not collect sensitive personal information such as biometric data, health records, or government identification numbers beyond what is strictly required for identity verification under applicable regulations. All data collection is limited to what is necessary for the purposes described in this policy.

The personal information ph95 collects is used to operate and maintain your account, process financial transactions, verify your identity, and deliver the gaming and betting services available on the platform. We use your contact details to send account-related communications — including transaction confirmations, security alerts, and updates to our terms or policies — and, where you have opted in, promotional messages about offers available on the Promotion page. Behavioural and usage data helps us improve platform performance, personalise your experience, and identify any unusual activity that may indicate a security issue or a breach of our terms. ph95 may use aggregated, anonymised data for internal analytics and reporting purposes — this data cannot be used to identify any individual user. We do not use your personal information to make automated decisions that have a significant legal or similarly significant effect on you without human review. If you wish to opt out of promotional communications at any time, you may do so through your account settings or by contacting ph95 directly.

ph95 does not sell your personal information to third parties under any circumstances. We share data only with trusted service providers who assist in operating the platform — including payment processors, identity verification services, fraud prevention providers, and cloud infrastructure partners — and only to the extent necessary for those providers to perform their services. All third-party service providers are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for their own purposes. ph95 may also disclose personal information where required by Philippine law, court order, or regulatory authority, or where disclosure is necessary to protect the rights, property, or safety of ph95, its users, or the public. In the event that ph95 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify registered users of any such transfer where required by law.

ph95 uses cookies and similar tracking technologies to keep your session active, remember your preferences, and ensure the platform functions correctly across visits. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We also use analytics cookies to understand how users navigate the platform — this data is aggregated and does not identify you personally. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain features on ph95.pro. Third-party service providers integrated into the platform, such as payment processors, may also set their own cookies subject to their own privacy policies. By continuing to use ph95 after being informed of our cookie use, you consent to cookies being placed on your device in accordance with this policy.

ph95 applies industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and ph95.pro is encrypted using secure protocols, and sensitive account information is stored using appropriate encryption at rest. Access to personal data within ph95 is restricted to staff and systems that require it to perform specific operational functions, and all access is logged and monitored. We conduct regular reviews of our security practices to identify and address potential vulnerabilities, and we work with reputable infrastructure providers who maintain their own rigorous security standards. In the event of a data breach that is likely to result in a risk to your rights or freedoms, ph95 will notify affected users and the relevant regulatory authority in accordance with applicable Philippine law. While we take every reasonable precaution, no online platform can guarantee absolute security, and you use ph95 at your own risk in this regard.

ph95 retains your personal information for as long as your account remains active and for a reasonable period thereafter to comply with legal, regulatory, and financial record-keeping obligations. Transaction records and identity verification documents are retained for the minimum period required under Philippine anti-money laundering and gaming regulations, which may extend beyond the closure of your account. Where personal data is no longer required for any lawful purpose, ph95 will securely delete or anonymise it in a manner that prevents reconstruction. If you request the closure of your account, ph95 will process that request promptly, though certain data may be retained for the legally required retention period even after closure. You may request information about the specific retention periods applicable to your data by contacting ph95 through the details provided on this site. ph95 does not retain personal data for longer than is necessary for the purposes for which it was collected.

As a registered user of ph95, you have the right to request access to the personal information we hold about you, and to receive a copy of that information in a commonly used format. You may also request that we correct any inaccurate or incomplete personal data associated with your account — we will process such requests promptly and confirm the changes made. Where personal data is being processed on the basis of your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations. If you believe that ph95 has handled your personal data in a manner that does not comply with applicable law, you have the right to lodge a complaint with the relevant Philippine data protection authority. To exercise any of these rights, please contact ph95 using the support details available on this site, and we will respond within a reasonable timeframe.

ph95 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, the updated policy will be published on this page with a revised effective date, and we will make reasonable efforts to notify registered users through their account contact details. Your continued use of ph95 after the updated policy has been published constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed of how your personal information is being handled. If you do not agree with any changes to this policy, you should stop using the platform and contact ph95 to close your account. For any questions about this Privacy Policy or how it applies to your account, the FAQ page is the best place to start.